Below, you’ll find TAGARNO’s Privacy Policy.

1. Introduction

In order for Tagarno A/S (“TAGARNO”) to contact you and deliver services to you, there are important personal information, which TAGARNO need to collect and handle.
It is important to TAGARNO that your personal information is kept and handled safely and legally. Therefore we have developed this Privacy Policy (“Privacy Policy TAGARNO A/S”) describing how we collect and handle your personal information.

We encourage you to read our Privacy Policy thoroughly, and you will be asked to confirm that you have read and understood the Privacy Policy when you are completing our contact formular on the website and when you enter an agreement with TAGARNO regarding purchasing our products.

“You” refers to the person contacting TAGARNO by filling the contact formular on the website or by writing an e-mail to TAGARNO and the person entering an agreement with TAGARNO regarding purchasing our products.

The Privacy Policy is valid from February 1st 2018. If any changes are made to the Privacy Policy, you will be informed through your e-mail and/or other digital points of contact of your choice, and you will at the same time be asked to read the changed terms and conditions of the Privacy Policy. Gathering and handling of personal information takes place in accordance to the current legislation on handling of personal information.

2. Contact information on data controller

CVR-nr. 26584582
Finlandsvej 2
8700 Horsens
E-mail: [email protected]

3. Registration of information

3.1. Contact information and sign up for newsletters

When completing the contact formular on the website and when signing up for our newsletter service, the following contact information is registered on you, which is personal data:

  • Name
  • E-mail adress
  • Phone number

If you are contacting us per e-mail instead of using the contact formular, we ask you to provide the same contact information in the e-mail.

We encourage you to make sure that all registered information is correct and to update when necessary. By contacting us, you can get your contact information updated. If it comes to TAGARNO’s attention that the information is wrong or misleading, TAGARNO is entitled and obligated to correct or delete the information, so that handling is happening on a correct basis.

3.2 Customer information

If you purchase our products, you will be registered in our system as a customer. We register the following general information about you when you become a customer with us:

  • Name
  • Address
  • E-mail address
  • Phone number
  • Delivery and billing address.

We use Visma and Expert room that is hosted on Microsoft Azure for our customer administration. Visma is installed on our server. Expert room data is stored on Microsoft Azure. The database secure customer data by providing auditing and thread detection capabilities.

4. Use of information

4.1. General

For you to contact us, receive newsletters from us and purchase our products, it is necessary that your information is registered and handled by TAGARNO and that certain information is shared with TAGARNO’s partners, e.g. the shipping companies we are collaborating with for delivery of goods.

Without this information and ability to handle and exchange said information, TAGARNO will not be able to handle and manage your inquiry.

4.2. Use of contact information and customer information

When we are receive your enquiry through the website contact formular, via e-mail or by you signing up to our newsletter, we are registering a range of information about you as described in section 3.1. The information is used to answer your enquiry and send you newsletters.

When purchasing our products, we also register a range of information about you according to section 3.2 and these details are used to fulfill the purchase agreement, including the delivery of your order.

The information registered according to section 3.1 and 3.2 are also used to create statistics and market analyses in order to optimize our company, including our business strategy and products.

5. Use of cookies

Renew or change your cookie consent Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology
For further information, visit

5.1. How do we use cookies?

Our Company uses cookies in a range of ways to improve your experience on our website, including:

  1. Functionality – Our Company uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
  2. Marketing and Advertising – Our Company uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Our Company sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

5.2. What types of cookies do we use?

6. Disclosure of information

TAGARNO is collaborating with other companies to be able to provide the best service and functionality.
TAGARNO is not conveying personal information to companies, organisations and individuals outside TAGARNO, except the following cases: With your consent
We are conveying personal information to companies, organisations and individuals outside TAGARNO, if we have your consent. This happens only if we have received your consent to disclose all personal details. For external data processing
We are processing personal information to our partners or other trusted companies or persons who will handle it for us. Their handling is based on our instructions and is in compliance with our Privacy Policy and other current actions for confidentiality and safety, such as a data processing agreement. For legal causes
We are processing personal information to companies, organisations or individuals outside TAGARNO, if access, use, conservation or publication of the information after TAGARNO’s objective evaluation is necessary so that TAGARNO:

  • Is able to deliver the services, which TAGARNO must deliver to you as a customer according to the current applicable terms of service
  • Complies with current laws, regulation, legal process or enforceable governmental request
  • Enforces the current contract terms, including examination of potential violations of contractual terms or offenses
  • Can register, prevent or in any way protect against problems with fraud, safety or technical issues

For legal reasons TAGARNO is exchanging certain personal details with the following permanent partners: MailChimp, which is the newsletter service which TAGARNO uses. We have made a data processing agreement with MailChimp.

TAGARNO is allowed to share the information which does not identify individuals to the public and partners. TAGARNO is for example allowed to share information to the public to show general tendencies about TAGARNO’s customers’ use of and demand for the products which TAGARNO produces.

7. Insight and Correction

You are entitled to contact TAGARNO at any time to find out what personal information about you is being processed, like you are entitled to access the information in question. You are furthermore entitled to get inaccurate information about yourself corrected by TAGARNO without unnecessary delay.

8. Deleting information

TAGARNO is obligated to delete (or anonymize) personal information as soon as they are not relevant any longer. Financial information (invoices, account numbers ect.) are kept in minimum 5 years, according to the Law of Accounting.

9. Your rights after the Personal Data Regulation (GDPR)

In relation to TAGARNO’s handling of your personal information, you have the following rights:

  • The right to receive information about how TAGARNO handles your personal information (disclosure)
  • The right to get insight into your personal information
  • The right to get incorrect information corrected
  • The right to get your personal information deleted
  • The right to object against your personal information being used for direct marketing
  • The right to object against automatic, individual decisions, including profiling
  • The right to move your personal details (data portability)

All abovementioned rights are handled manually by contacting the person responsible for personal data at TAGARNO at [email protected].

TAGARNO are allowed to dismiss requests of unserious, including spiteful character and dismiss requests, if TAGARNO for legal reasons is justified or obliged to do so.

10. Safety

The IT solutions used by TAGARNO to handle personal information are developed to have a high level of security, focusing on the protection of data. TAGARNO ensures that the necessary technical and organisational precautions are established, so that no personal information is accidentally or illegally destroyed, lost or deteriorated and that it is not exposed for unauthorized disclosure, misusage or in any way handled in violation of the law on the processing of personal data. Finally, the access to data is handled from a necessity principle. This means that only specially trusted persons have access to data. This applies to both TAGARNO as well as partners and TAGARNO’s data processors.

11. Complaints

You have the option to file a complaint regarding collecting and handling personal data contacting TAGARNO A/S through e-mail: [email protected]. You also have the option to bring the complaint to the Data Protection Agency in Denmark.

12. TAGARNOs use of cookies and processing of personal data with subscription customers

We use data from own and third party cookies. We use it in combination with associated personal information to remember your settings, improve our services, to track your use of the website and microscope and to perform traffick tracking plus show you the most relevant messages (including profiling).

Below you can choose to accept all cookies. Your consent will cover both the use of cookies and the associated management of the personal information. You can read more about the use of cookies and our management of personal information from our general privacy policy.

From the bottom of this document you are able to read more on how to retract your consent by notifying us directly.

Neccessary cookies

These cookies will help secure that the TAGARNO microscope is fully functional by activating the following elementary functionalities:

  • Which menues and menu points are navigated
  • When a Preset is saved or recalled
  • Whenever an application is activated and terminated
  • Internal errors to be able to heighten and maintain quality and user experience
  • Internal calculation values for applications e.g. calibration data in the measurement application
  • File name and path for saved images (USB storage or internal storage)
  • File name and path for files opened by various applications


Functional cookies make it possible for the website to remember your settings.


Statistical cookies make it possible to track the behaviour of visitors on our website. This happens in aggregated / anonymous ways and to measure and optimize the efficiency of our website.


These cookies make it possible for us to identify you (your unit) and profile your behaviour, so that we can deliver the most relevant content to you.

Retracting your consent

If you at a later point wish to retract your consent to our Privacy Policy, please send us an e-mail at [email protected]. We will then terminate your access to the TAGARNO website and all of the content on the site.