1. Introduction

In order for Tagarno A/S (“TAGARNO”) to contact you and deliver services to you, there are important personal information, which TAGARNO need to collect and handle.
It is important to TAGARNO that your personal information is kept and handled safely and legally. Therefore we have developed this Privacy Policy (“Privacy Policy TAGARNO A/S”) describing how we collect and handle your personal information.

We encourage you to read our Privacy Policy thoroughly, and you will be asked to confirm that you have read and understood the Privacy Policy when you are completing our contact formular on the website and when you enter an agreement with TAGARNO regarding purchasing our products.

“You” refers to the person contacting TAGARNO by filling the contact formular on the website or by writing an e-mail to TAGARNO and the person entering an agreement with TAGARNO regarding purchasing our products.

The Privacy Policy is valid from February 1st 2018. If any changes are made to the Privacy Policy, you will be informed through your e-mail and/or other digital points of contact of your choice, and you will at the same time be asked to read the changed terms and conditions. Gathering and handling of personal information takes place in accordance to the current legislation on handling of personal information.

 

2. Contact information on data controller

TAGARNO A/S
CVR-nr. 26584582
Sandøvej 4
8700 Horsens
E-mail: mail@tagarno.com

 

3. Registration of information

3.1. Contact information and sign up for newsletters
When completing the contact formular on the website and when signing up for our newsletter service, the following contact information is registered on you, which is personal data:
• Name
• E-mail adress
• Phone number
If you are contacting us per e-mail instead of using the contact formular, we ask you to provide the same contact information in the e-mail.

We encourage you to make sure that all registered information is correct and to update when necessary. By contacting us, you can get your contact information updated. If it comes to TAGARNO’s attention that the information is you are wrong or misleading, TAGARNO is entitled and obligated to correct or delete the information, so that handling is happening on a correct basis.

3.2 Customer information

If you purchase our products, you will be registered in our system as a customer. We register the following general information about you when you become a customer with us:
• Name
• Address
• E-mail address
• Phone number
• Delivery and billing address.
We use Visma for our customer administration. Visma is installed on our server.

 

4. Use of information

4.1. General
For you to contact us, receive newsletters from us and purchase our products, it is necessary that your information is registered and handled by TAGARNO and that certain information is shared with TAGARNO’s partners, e.g. the shipping companies we are collaborating with for delivery of goods.

Without this information and ability to handle and exchange said information, TAGARNO will not be able to handle and manage your inquiry.

4.2. Use of contact information and customer information
When we are receive your enquiry through the website contact formular, via e-mail or by you signing up to our newsletter, we are registering a range of information about you as described in section 3.1. The information is used to answer your enquiry and send you newsletters.

When purchasing our products, we also register a range of information about you according to section 3.2 and these details are used to fulfill the purchase agreement, including the delivery of your order.

The information registered according to section 3.1 and 3.2 are also used to create statistics and market analyses in order to optimize our company, including our business strategy and products.

 

5. Use of cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology
For further information, visit allaboutcookies.org.

5.1. How do we use cookies?
Our Company uses cookies in a range of ways to improve your experience on our website, including:
• Functionality – Our Company uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
• Marketing and Advertising – Our Company uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Our Company sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

5.2. What types of cookies do we use?
There are a number of different types of cookies, however, our website uses:

Necessary
Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

Cookie name Provider Purpose Type Expiry
_cfuid Viglink.com Used by the content network, Cloudfare, to identify trusted web traffic HTTP 1 year

 

CookieConsent Tagarno.com Stores the user’s cookie consent state for the current domain HTTP 1 year
Has_js tagarno.com Registers whether or not the user has activated JavaScript in the browser HTTP Session

Preferences
Preference cookies enable a website to remember information that changes the way the website behaves or looks, like you preferred language or region that you are in.

Cookie name Provider Purpose Type Expiry
_AVESTA_ENVIRONMENT mc.us5.list-manage.com The cookie is set when the user subscribes to an email service from MailChimp HTTP Session
Lang Linkedin.com Set by LinkedIn when a webpage contains an embedded “Follow us” panel. HTTP Session

Statistics
Statistics cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously

Cookie name Provider Purpose Type Expiry
_ga Tagarno.com Registers a unique ID that is used to generate statistical data on how the visitor uses the website. HTTP 2 years

 

_gat Tagarno.com Used by Google Analytics to throttle request rate HTTP 1 day
_gat Vimeo.com Used by Google Analytics to throttle request rate HTTP 1 day
_gid Tagarno.com Registers a unique ID that is used to generate statistical data on how the visitor uses the website. HTTP 1 day
Collect Google-analytics.com Used to send data to Google Analytics about the visitor’s device and behavior. Tracks the visitor across devices and marketing channels.

 

Pixel Session
SHR_ID Tagarno.com Contains an visitor ID – This is used to track visitors’ navigation and interaction on the website for internal website-optimization HTML Persistent

Marketing
Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.

Cookie name Provider Purpose Type Expiry
_ga Vimeo.com Registers a unique ID that is used to generate statistical data on how the visitor uses the website. HTTP 2 years
_gcl_au Vimeo.com Used by Google AdSense for experimenting with advertisement efficiency across websites using their services. HTTP 3 months
_gid Vimeo.com Registers a unique ID that is used to generate statistical data on how the visitor uses the website. HTTP 1 day
_hjIncludedInSample Tagarno.com Determines if the user’s navigation should be registered in a certain statistical place holder. HTTP Session

 

_hjIncludedInSample Tagarno.com Determines if the user’s navigation should be registered in a certain statistical place holder. HTTP Session
Ads/ga-audiences Google.com Used by Google AdWords to re-engage visitors that are likely to convert to customers based on the visitor’s online behavior across websites. Pixel Session
bcookie_gid Linkedin.com Used by social networking service, LinkedIn, for tracking the use of embedded services. HTTP 2 years
BizoID Ads.linkedin.com Used to track visitors on multiple HTTP 29 days
bscookie Linkedin.com Used by the social networking service, LinkedIn, for tracking the use of embedded services HTTP 2 years
Dough/1.0/pageview.gif Shareaholic.com Facilitates the sharing function on the website – The cookie also allows websites to track and target the user with advertisement based on the user’s likes and shares Pixel Session
Google AdServingTest Vimeo.com Used to register what ads have been displayed to the user. HTTP Session
GPS Youtube.com Registers a unique ID on mobile devices to enable tracking based on geographical GPS location. HTTP 1 day
IDE Doubleclick.net Used by Google DoubleClick to register and report the website user’s actions after viewing or clicking one of the advertiser’s ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user.

 

HTTP 1 year
Lang Ads.linkedin.com Remembers the user’s selected language version of a website HTTP Session
Lidc Linkedin.com Used by the social networking service, LinkedIn, for tracking the use of embedded services. HTTP 1 day
MUID Bing.com Used widely by Microsoft as a unique user ID. The cookie enables user tracking by synchronizing the ID across many Microsoft domains. HTTP 1 year
MUIDB Bing.com Registers data on visitors from multiple visits and on multiple websites. This information is used to measure the efficiency of advertisement on websites. HTTP 1 year
Player Vimeo.com Saves the user’s preferences when playing embedded videos from Vimeo. HTTP 1 year
PREF Youtube.com Registers a unique ID that is used by Google to keep statistics of how the visitor uses YouTube videos across different websites. HTTP 8 months
Sync_active Vimeo.com Contains data on visitor’s video-content preferences – This allows the website to remember parameters such as preferred volume or video quality. The service is provided by Vimeo.com. HTML Persistent
Test_cookie Doubleclick.net Used to check if the user’s browser supports cookies. HTTP 1 day
UserMatchHistory Linkedin.com Used to track visitors on multiple websites, in order to present relevant advertisement based on the visitor’s preferences. HTTP 29 days
vgInk.Agent.p Viglink.com Collects data on visitor behavior from multiple websites, in order to present more relevant advertisement – This also allows the website to limit the number of times that the visitor is shown the same advertisement. HTTP 29 days
VISITOR_INFO_LIVE Youtube.com Tries to estimate the users’ bandwidth on pages with integrated YouTube videos. HTTP 179 days
Vuid Vimeo.com Collects data on the user’s visits to the website, such as which pages have been read. HTTP 2 years
YSC Youtube.com Registers a unique ID to keep statistics of what videos from YouTube the user has seen. HTTP Session
Yt-remote-cast-installed Youtube.com Stores the user’s video player preferences using embedded YouTube video HTML Session
yt-remote-connected-devices youtube.com Stores the user’s video player preferences using embedded YouTube video HTML Persistent
yt-remote-device-id youtube.com Stores the user’s video player preferences using embedded YouTube video HTML Persistent
yt-remote-fast-check-period youtube.com Stores the user’s video player preferences using embedded YouTube video HTML Session
yt-remote-session-app youtube.com Stores the user’s video player preferences using embedded YouTube video HTML Session
yt-remote-session-name youtube.com Stores the user’s video player preferences using embedded YouTube video HTML Session

Unclassified
Unclassified cookies are cookies that we are in the process of classifying, together with the providers of individual cookies.

Cookie name Provider Purpose Type Expiry
_lsv Tagarno.com Unclassified HTTP 1 day

 

hjViewportId Tagarno.com Unclassified HTML Session
Images/pixel.gif Cdn.viglink.com Unclassified Pixel Session
Ldfdr.UA-45751429-1 Tagarno.com Unclassified HTML Session
Pagead/1p-user-list/# Google.com Unclassified Pixel Session
SHR:default Tagarno.com Unclassified HTML Persistent
Sst_aid Vimeo.com Unclassified HTTP 1499 days

6. Disclosure of information

TAGARNO is collaborating with other companies to be able to provide the best service and functionality.
TAGARNO is not conveying personal information to companies, organisations and individuals outside TAGARNO, except the following cases:

With your consent
We are conveying personal information to companies, organisations and individuals outside TAGARNO, if we have your consent. This happens only if we have received your consent to disclose all personal details.

For external data processing
We are processing personal information to our partners or other trusted companies or persons who will handle it for us. Their handling is based on our instructions and is in compliance with our Privacy Policy and other current actions for confidentiality and safety, such as a data processing agreement.

For legal causes
We are processing personal information to companies, organisations or individuals outside TAGARNO, if access, use, conservation or publication of the information after TAGARNO’s objective evaluation is necessary so that TAGARNO:
• Is able to deliver the services, which TAGARNO must deliver to you as a customer according to the current applicable terms of service
• Complies with current laws, regulation, legal process or enforceable governmental request
• Enforces the current contract terms, including examination of potential violations of contractual terms or offenses
• Can register, prevent or in any way protect against problems with fraud, safety or technical issues

For legal reasons TAGARNO is exchanging certain personal details with the following permanent partners: MailChimp, which is the newsletter service which TAGARNO uses. We have made a data processing agreement with MailChimp.

TAGARNO is allowed to share the information which does not identify individuals to the public and partners. TAGARNO is for example allowed to share information to the public to show general tendencies about TAGARNO’s customers’ use of and demand for the products which TAGARNO produces.

 

7. Insight and Correction

You are entitled to contact TAGARNO at any time to find out what personal information about you is being processed, like you are entitled to access the information in question. You are furthermore entitled to get inaccurate information about yourself corrected by TAGARNO without unnecessary delay.

 

8. Deleting information

TAGARNO is obligated to delete (or anonymize) personal information as soon as they are not relevant any longer. Financial information (invoices, account numbers ect.) are kept in minimum 5 years, according to the Law of Accounting.

 

9. Your rights after the Personal Data Regulation (GDPR)

In relation to TAGARNO’s handling of your personal information, you have the following rights:
• The right to receive information about how TAGARNO handles your personal information (disclosure)
• The right to get insight into your personal information
• The right to get incorrect information corrected
• The right to get your personal information deleted
• The right to object against your personal information being used for direct marketing
• The right to object against automatic, individual decisions, including profiling
• The right to move your personal details (data portability)
All abovementioned rights are handled manually by contacting the person responsible for personal data at TAGARNO at mail@tagarno.com.

TAGARNO are allowed to dismiss requests of unserious, including spiteful character and dismiss requests, if TAGARNO for legal reasons is justified or obliged to do so.

 

10. Safety

The IT solutions used by TAGARNO to handle personal information are developed to have a high level of security, focusing on the protection of data. TAGARNO ensures that the necessary technical and organisational precautions are established, so that no personal information is accidentally or illegally destroyed, lost or deteriorated and that it is not exposed for unauthorized disclosure, misusage or in any way handled in violation of the law on the processing of personal data. Finally, the access to data is handled from a necessity principle. This means that only specially trusted persons have access to data. This applies to both TAGARNO as well as partners and TAGARNO’s data processors.

 

11. Complaints

You have the option to file a complaint regarding collecting and handling personal data contacting TAGARNO A/S through e-mail: mail@tagarno.com. You also have the option to bring the complaint to the Data Protection Agency in Denmark: